Abdelrahman Nashed - Strategic Problem Evaluation
The 9 Windows Tool provided a structured approach to analyzing the past, present, and future of the crisis-resilient digital ecosystem at three levels: system, subsystem, and super-system. Through this analysis, several key insights emerged that shape the ultimate solution.
The Past Showed Gaps in Preparedness: Egypt, like many nations, has historically relied on global trade, centralized financial systems, and traditional supply chains. Past economic crises revealed vulnerabilities in self-sufficiency, digital resilience, and emergency response infrastructure. The Present Highlights Urgent Needs: With increasing global instability, it’s clear that Egypt lacks a decentralized, crisis-proof economic and trade platform. The current reliance on centralized financial institutions and internet-dependent systems poses a risk in the event of isolation during the war. There is also a lack of public readiness to shift towards alternative economic models. The Future Requires a Self-Sustaining Digital Economy: To ensure national resilience in a war scenario, Egypt must adopt a decentralized, digital-first economy with an integrated barter and alternative currency system that allows uninterrupted trade. The system should also include offline-capable technology, AI-driven resource distribution, and emergency communication networks.
The system being analyzed is a crisis-resilient, application-based digital ecosystem designed to support Egypt’s economy, communication, and resource management in the event of a global conflict (e.g., World War III) that leads to isolation. The core objective is to ensure economic stability, sustain local industries, and maintain essential services despite disruptions in trade, financial systems, and infrastructure.
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Action purpose: Why is the customer doing it? What is he trying to achieve doing it?
The customer is performing these actions to meet their daily needs and ensure the well-being of their family. By trading or purchasing essentials, they aim to secure necessary items such as food, clothing, and household supplies. This helps them maintain a comfortable and functional home environment. Additionally, these actions are driven by the desire to save time, reduce stress, and create a sense of stability and security for their family. Ultimately, the customer seeks to enhance their quality of life and ensure that their family's needs are met efficiently and effectively.
Action Preventing Action: What should be done to prevent the customer from doing the action?
Establish partnerships with local businesses to offer convenient pickup or delivery options for essential items.
Customer needs: How can we achieve it?
A loyalty program that rewards families for shopping at local businesses, encouraging community support while saving money.
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